Trusted by leading healthcare organisations

















- Redefine Patient Engagement
- Build Meaningful Relationships
- Enhance Patient Access
EBO’s AI Solutions
Bridging the gap between healthcare providers and their patients through cutting-edge AI technology.
Speak your Patients’ Language
EBO’s unique Natural Language Processing and language recognition enables two-way communication that is indistinguishable from human conversation.
Continuous Learning
EBO’s machine learning capabilities apply self-learning techniques to train and keep its language library up to date and learn as it goes along. This allows it to adapt, understand and handle a wider range of complex tasks and patient requests.
Hi Michael! Sophie here, the NHS Virtual Assistant.
Nice to see you again.
When is my next appointment related to my back pain ?
Your next appointment is on October 26, 2025.
Is it possible to get an appointment sooner? I’m still in pain.
I'm sorry to hear that, Michael. Here are the next available appointments before October 26, 2025. Please select the date you'd like to choose.
Date: 16 October 2025 Time: 09:30
Date: 21 October 2025 Time: 11:00
Date 30 October 2025 Time: 10:00
Just to confirm, you are rescheduling your appointment to October 16, 2025, at 9:30 am.
Great! Your next appointment has been rescheduled to October 16, 2025. Your appointment details have been updated.
Thank you.
Most welcome. Is there anything else I can help you with?
Is it possible to communicate on this portal instead of by letter? It’s much quicker.
Of course! I’m glad you think so. I am updating your communication preferences to the patient portal. If you change your mind, feel free to reach out and I’ll update accordingly.
Thanks for your help!
Understand patients intelligently
EBO’s context awareness allows it to fully understand both the content and context of the patient’s query, helping it to converse with patients intelligently and with empathy – understanding their intents, emotions and tone.
Seamless Integration
Engineered with interoperability at its core, EBO is technologically agnostic as it seamlessly integrates with your existing Electronic Patient Record (EPR), shared care records and and other ICB first-generation Patient Engagement Platforms (PEP).
The Digital Dose Podcast
Tune in to EBO’s Podcast—hear from the voices redefining patient engagement and AI in healthcare.
Sectors We Serve
Acute Healthcare
Mental Health & Community
Private Hospitals
Local Government community services
Award-winning solution for Shropshire Community NHS Trust
Shropshire Community Health NHS Trust has won the prestigious Health Service Journal Digital Awards 2025 in the “Unlocking Productivity and Efficiency with Digital” category, recognising their successful digital transformation powered by EBO’s AI solution.
Success Stories
Where happy staff and patients testify to the unique approach that sets EBO apart.
Over a third of all NHS Trust Rio users rely on EBO’s powerful Conversational AI to automate patient engagement, manage patient-facing processes end-to-end and benefit from full read/write capabilities within the EPR.
Let’s Build a Better NHS together
Get started today
News & Updates from EBO
Find out more about our experiences and consumer-generated insights. Here we share EBO's news, so that you can stay up-to-date with what we have to offer.
Virtual Agents help businesses drive conversations.
Here are a few words from our clients on their experience with our solution.