James Neal

James Neal serves as EBO’s new Chief Revenue Officer, where he works closely with NHS Trusts and ICBs to help them enhance capacity and efficiency through advanced AI solutions.

With extensive experience in healthcare technology, including a commercial role at DrDoctor, James is dedicated to helping NHS Trusts and ICBs improve operational capacity and efficiency. At EBO, he champions advanced conversational AI solutions, empowering patients and healthcare providers to move beyond one-way SMS and email to a more interactive, intuitive virtual assistant experience.

With his deep understanding of healthcare needs, James ensures EBO’s solutions are tailored to effectively support patients—answering queries, directing complex cases, and ultimately unlocking productivity for healthcare teams.