EBO is proud to take part in the Westminster Health Forum policy conference, a pivotal event examining the next steps for elective recovery and waiting time reform in England.

The conference will assess developments in elective care policy and the Government’s new 10-Year Health Plan, with priorities around service delivery, funding mechanisms, and patient outcomes.


Richard Samuel, Healthcare Director of EBO will deliver a keynote on the strategic priorities for tackling elective recovery and waiting times, highlighting the role of NHS policy reform and accountability in driving improvement.

He will elaborate on how to:

  • Use AI to create more personalised and predictive patient support
  • Design with empathy for the unique needs of mental health service users
  • Leverage behavioural science to build trust and improve outcomes
  • Showcase the impact of EBO’s patient portal, drawing on insights from his experience as a former NHSE Director
  • Support healthcare professionals with efficient, evidence-based tools

Why this forum matters?

With waiting times at record highs and NHS resources under pressure, this conference brings together policymakers, NHS leaders, and healthcare innovators to explore practical solutions. From funding and workforce planning to the role of digital and AI, the forum will shape how the health system can recover today while building a sustainable model for tomorrow.


👉 Book your place here!

EBO participates at the Westminster Health Forum

Richard Samuel

Director of Healthcare Strategy, EBO

Former NHSE Director and NHS Chief Executive, Richard has been at the forefront of patient portal development since their inception—leading the original rollout across NHS acute settings. Now serving as EBO’s Director of Healthcare, he continues to shape the future of digital health, driving the conversation on AI-powered patient portals.




Events and Webinars that may interest you.

EBO participates at the Westminster Health Forum

Panel discussion: The Next Generation Patient Portal for Mental Health & Community

EBO participates at FIASO’s “Logos & Téchne” Forum

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