EBO's Professional Services harness the full potential of AI, elevating patient engagement and achieving operational excellence.
EBO’s professional services for healthcare support the implementation of its core products and help prepare for an EBO Project, deliver digital transformation and maximise return on investment.
Co-Design User Experience
Collaborating with patients and staff to enhance portal interfaces for user satisfaction.
Project Management & Analytics
Providing additional resources for agile project management and a swift project launch.
ROI Acceleration
Identifying opportunities for improvement through workflow analysis to quickly achieve maximum ROI.
Stakeholder Engagement
Engaging clinical leaders and staff with design to align with NHS priorities.
Build Specific Dialogues
Designing AI patient-facing dialogues for use in assessments and portals.
Pathway & Process Redesign
Refining clinical pathways and business process logic for AI solution implementation.
Risk Assessment & Mitigation
Identifying and strategising to minimize potential roadblocks with AI and clinical expertise.
Equality & Diversity Analysis
Enhancing product accessibility and adoption among diverse user groups.
Quality & Benefit Audits
Evaluating service quality and patient outcomes with recommendations for improvement.
Performance Metrics & Analytics
Aligning with NHS KPIs using data analytics capabilities.
Post-Implementation Review (PIR)
Assessing impact and effectiveness of deployed solutions for future enhancements.
Ongoing Training & Education
Regular training sessions for staff on best practices and system updates.
Patient Adoption Services
Driving patient adoption rates with personalised educational materials and demos.
Business Intelligence Dashboard
Aligning Trust operations with NHS KPIs using robust data analytics.
SMS Harness Integration
Preparing external SMS services for integration into AI projects.
Patient Outreach and Education
Trialing automated outreach strategies and patient education to gauge user engagement.
These professional services are meticulously structured to ensure NHS Trusts can effectively leverage EBO’s AI solutions, enhancing patient engagement and improving operational efficiencies in healthcare delivery.