AI in Action, Innovation & NHS Success: Why You Should Visit EBO at Rewired 2025

Healthcare is evolving rapidly, and digital transformation is at the heart of it. At EBO, we craft intelligent solutions, foster strong partnerships, and provide exceptional support to the healthcare industry. Our commitment is to address today’s critical healthcare challenges, including long waiting lists, high call volumes, and inefficient communication with patients.

That’s why this year EBO is participating at Digital Health Rewired 2025 event in Birmingham on March 18-19th, 2025, where we will showcase how AI-driven automation is transforming patient engagement and operational efficiency within the NHS and beyond.

What to expect at Rewired

At Stand L50, EBO is bringing the future of digital healthcare to life. Here’s why you won’t want to miss it:

• Live AI Demonstrations

Witness our Virtual Assistant technology in action and see how AI is transforming patient engagement.

• Real NHS Case Studies

Gain insights into real-world success stories where EBO’s AI solutions have improved efficiency, reduced admin workload, and enhanced patient experience.

• Expert Insights

Speak with our expert team about seamlessly integrating automation into your healthcare workflows.

• Networking Opportunities

Connect with industry leaders, share ideas, and discuss the future of digital healthcare—all over a great cup of coffee.

Book a meeting with our experts at Rewired:

Real-World AI Success Stories

MPFT serves 1.7 million people across Staffordshire, Stoke-on-Trent, and Shropshire, employing around 8,500 staff. To enhance patient experience, the Trust deployed EBO’s AI appointment management solution—so far achieving an impressive 92% patient satisfaction rate, allowing patients to book, cancel, and reschedule their appointments 24/7, reducing call wait times and improving efficiency. Full success story here.

EBO piloted a digital eConsent solution for school-age vaccinations, replacing inefficient paper-based processes. With a 97% satisfaction rating and over 7,600 automated consent forms, the solution has saved 2,000+ staff hours. Full success story here.

Betsi Cadwaladr University Health Board (BCUHB) needed a solution to manage their extensive waiting lists. EBO’s AI-powered Waiting List Validation Solution integrated seamlessly with the Welsh Patient Administration System (WPAS), achieving a 97% conversation completion rate, 93% patient satisfaction rate and estimated cost savings of £137,000 per cycle. Full success story here.

Saint James Hospital, with 190,000+ annual outpatient bookings, implemented EBO’s Virtual Assistant, Jamie, to automate appointment bookings. Prior to this, the hospital’s manual system resulted in long wait times, inefficiencies, and overburdened staff. Jamie, handles tasks like scheduling, consultant availability, and cancellations, managing over 12,000 bookings monthly. With 93% of conversations managed end-to-end, the Virtual Assistant has reduced call workload by 35%, improved efficiency, and boosted patient satisfaction to 96%. Full success story here.

AI-Powered Solutions Tailored to Healthcare

EBO’s solutions go beyond automation; they enhance patient experiences and reduce administrative burdens. Our Virtual Assistant technology seamlessly integrates into NHS systems, offering:

Join us for a live demo of EBO’s latest AI technology and see how it can drive NHS adoption through impactful, subsidised projects. Plus, enjoy these exclusive offers:

👉 FREE AI Patient Engagement Audit – Get a personalised assessment of how AI can optimise patient communications.

👉 Exclusive Pilot Discount – Pre-book a meeting and receive 30% off implementation costs.

Whether you’re looking to enhance patient communication, streamline operations, or explore AI-powered solutions, EBO is here to help.

Let’s explore the future of digital health together. See you at #Rewired25!

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