Simon Hepworth

Simon Hepworth is Head of Customer Success at EBO, bringing over 29 years of NHS experience spanning desktop support, helpdesk services, and leading diverse project delivery teams. He has played a key role in agile, in-house EPR delivery, national digital validation, referral optimisation, and the regional rollout of the NHS App and waiting list validation. At EBO, Simon supports NHS trusts by ensuring AI-powered solutions deliver tangible value to patients, building on a strong legacy of collaboration with ICSs and healthcare providers.