[EBO] more than rose to the challenge. It felt like a true development partnership with staff from both EBO and BCU forming a cohesive team.
Calculate Your NHS Efficiency Savings in Seconds
EBO’s AI solutions are delivering measurable efficiency gains across the NHS; reducing clinical time, cutting administrative workload, and lowering DNAs.
- Use the ROI calculator below to see your Trust’s annual savings.
Trusted by leading healthcare organisations



















Use the ROI calculator below to see your Trust’s annual savings for:
Appointment Management
Integrated into your EPR as well as the NHS app, EBO’s Appointment Management solution enable your patients to view, cancel and reschedule their appointments quickly and independently through a secure digital interface; reducing administrative dependency and freeing capacity.
NHS trusts using EBO have achieved up to a 30% reduction in DNAs and delivered over £1 million in annual savings.
ⓘ To calculate your efficiency savings, simply use the slider to select the amount of appointments to be digitised in a year, as well as your present DNA rate. ↓
Number of appointments to be digitised per year
1,000
100,000
Your Present DNA Rate
0%
100%
Estimated total savings when deploying EBO
Savings in Year 1
Savings in Year 2
Savings in Year 3
Use the ROI calculator below to see your Trust’s annual savings for:
Automated Assessments
Replace tedious paper and static digital forms with automated two-way natural dialogue. The solution guides patients through the form or assessment (eg: REQOL, SDQ, Dialog) via two-way natural conversation; just like speaking to a clinician.
Seamlessly integrated with the EPR, the collected data is automatically uploaded for streamlined record-keeping and improved clinical safety.
NHS trusts using the solution have released up to 50% of clinical time and achieved savings of £173,000 in a single year.
ⓘ To find out how much your Trust can save per year, simply use the slider to select the amount of forms/assessments to be completed in a year.↓
Number of form completions per year
1,000
20,000
Estimated total savings when deploying EBO
Savings in Year 1
Savings in Year 2
Savings in Year 3
Get Your Full Savings Breakdown
Receive a tailored savings report showing your projected financial impact, clinical time released, and DNA reduction potential, based on your Trust’s activity. Speak to our NHS specialists to validate your assumptions and explore implementation options.
Winning Clients’ Trust
Here are a few words from our clients on their experience with our solution.
Danielle Edwards
Head of Digital Transformation
Betsi Cadwaladr University Health Board
Our booking officers absolutely love our Virtual Assistant Alex, since it does the legwork and they can focus on the patient. Over the last six months, Alex has helped save 24 hours of staff time every week. Our callers come from diverse cultural and linguistic backgrounds, so we worked with our communication to make sure Alex understands all our patients and the different ways they communicate.
Kim Hale
Digital Change Lead
Somerset NHS Foundation Trust
The experience of working with EBO on our Virtual Assistant has been very positive. EBO and Servelec listened to our feedback and helped design AI solutions that benefit our patients by providing an alternative way they interact with the trust.
James Mariott
Digital Change Manager
Somerset NHS Foundation Trust
I think where we really found the stress is on the admin. A lot of our service users are calling us, which means that our lines are continuously busy and admins miss some of the calls, as they are on the phone with another service user at the time. It means that people are trying to get in contact till the late evening when the services are closed. It really opened up our eyes to see that there are other ways our clients can communicate with us and there are other ways that we can communicate with the clients. It actually works for them.
Shona Richards
Digital Transformation Project Manager
East London NHS Foundation Trust
EBO is a trusted partner of Microsoft, because a lot of what we see with thousands of customers that we work around the world is very much aligned with EBO’s mission and vision. They empower caregivers; they empower administrative staff, and they empower patients to have better access to information. 84% of Healthcare Executives believe that AI will revolutionise the way we obtain information.
Ruthy Kaidar
Director, Healthcare Industry Sector
Microsoft
It is indeed a pleasure to work hand-in-hand with EBO in developing our AI profile and competence. Apart from providing excellent technical expertise, EBO has consistently supported, trained, and maintained a close relationship with all of our team whilst overseeing the development, deployment, and successful marketing of our AI platform. Such support is unique and provides us with the confidence and motivation to further develop this exciting Artificial Intelligence revolution together with EBO, and be able to provide a holistic and efficient experience to our clients.
Jean Claude Muscat
CEO
Saint James Hospital
“Working with EBO is like ‘a breath of fresh air’. They have a deep-seated ‘can-do’ ethos to delivering successful solutions and our collaboration functions as a true partnership. The EBO Virtual Assistant is a new technology for us with great potential as it integrates directly with our Electronic Patient Record. We initiated a pilot with EBO on e-Consent and are already lined up for rolling out pre-assessment and appointment modules.¨
Andy l’Anson
IT Programme Manager
Shropshire Community Health NHS Trust