Lab Results AI solution
Lab result processing and distribution made simple.
- A highly accurate, efficient and streamlined process
- A convenient user-friendly interface for patients
- Two-way natural patient engagement, available 24/7
- Transparency in result retrieval
- Guides patients on follow-up actions
- Continually learns and adapts to the specific needs and preferences of both patients and healthcare providers
The Solution
The Lab Results product streamlines the process of managing and communicating lab results for both healthcare providers and patients. The product offers a highly accurate and efficient means of processing and disseminating routine results.
How it works
For healthcare providers EBO’s solution automates the communication of lab results, reducing the burden on staff and minimising the risk of human error. The system is designed to understand routing rules and seamlessly integrate with existing Electronic Health Record (EHR) systems, ensuring secure and efficient data management.
Hi Michael! 👋 I’m Sophie, the NHS Virtual Assistant. Nice to see you again. How can I assist you today?
Hello, can I see the correspondence related to my blood test results?
Sure, your latest blood test results are displayed and accessible below.
Blood_test_results_17_05_2024
Is there anything else I can assist you with?
Yes, I want to reschedule my appointment that is currently set for October 26, 2024, to an earlier date.
Here are the next available appointments before October 26, 2024. Please select the date you'd like to choose.
Date: 16 August 2024 Time: 09:30
Date: 21 September 2024 Time: 11:00
Just to confirm, you are rescheduling your appointment to August 16, 2024, at 9:30 am.
Confirm
Great! Your next appointment has been rescheduled to August 16, 2024. Your appointment details have been updated and can be viewed on the right-hand side.
Thank you.
Benefits
From a patient’s standpoint this is a convenient, user-friendly interface for accessing lab results via multiple channels. Not only does it offer transparency in result retrieval, but it also guides patients through any necessary follow-up actions, such as scheduling appointments with healthcare providers or obtaining additional tests. Think, your patient’s very own healthcare assistant.
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Here are a few words from our clients on their experience with our solution.
Wish to automate your Lab Results communications?
Contact us today to find out more.