EBO and St. Vincent’s Announce Strategic Partnership to Accelerate AI Adoption Across the NHS

We’re pleased to announce a strategic partnership with St. Vincent’s to deliver AI-powered automation and implementation expertise to the NHS and wider healthcare organisations.

As healthcare systems face rising demand, workforce pressures, and growing expectations for digital access, organisations are increasingly exploring how to adopt AI automation safely and sustainably.

This partnership aims to provide a practical pathway for healthcare providers to introduce intelligent automation without adding unnecessary complexity, risk, or implementation burden.

Combining AI capability with healthcare implementation expertise

EBO is an AI-powered patient and citizen engagement platform deployed across 20 NHS Trusts as well as private healthcare organisations, banks, and financial services companies. EBO is built on a powerful ecosystem of artificial intelligence, data science, and process automation.
 
Designed with inclusivity at its core, EBO’s multilingual solution integrates with the NHS App and Electronic Patient Records (EPRs) to improve patient access and engagement. The technology allows healthcare organisations to communicate with patients through two-way conversations, on any channel, at any time, in over 100 languages.
By combining AI capability with structured implementation expertise, this partnership creates a credible pathway for NHS organisations to adopt automation in a way that is scalable, operationally grounded, and aligned to NHS transformation priorities.
Richard Baylor
COO, St. Vincent’s

St. Vincent’s brings extensive experience supporting transformation across multiple NHS Trusts.

Their governance, leadership, and implementation expertise ensures that solutions are deployed in alignment with the operational and regulatory realities of NHS England.

By combining EBO’s advanced AI technology with St. Vincent’s deployment and implementation expertise, this partnership delivers a robust solution for any NHS Trust seeking to implement innovation.

Through this partnership, St. Vincent’s will make EBO’s AI solution suite available via its Pulse Solutions Hub portal, which connects NHS organisations with vetted digital solutions and the expertise needed to deploy them effectively. This enables healthcare organisations to access intelligent automation technologies alongside the strategic support required to embed them into day-to-day operations. 

This collaboration gives healthcare organisations both the technology and the operational framework needed to scale automation safely and responsibly.
Gege Gatt EBO's CEO
Dr. Gege Gatt
CEO, EBO

Together, EBO and St. Vincent’s are committed to creating a scalable, future-ready pathway toward smarter healthcare delivery and more inclusive, accessible patient journeys. To learn how EBO and St. Vincent’s can bring NHS-ready AI technology to your organisation, contact us or download our guide to get started.

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